Information

How pre-orders work

Why is my date not available?

We make a limited amount each day. When a day's orders reach that limit, the date closes on the calendar. Larger orders fill a day sooner, so try another date.

How far ahead can I order?

You can book up to 3 weeks ahead. Orders for a given day close at 6pm two days before, so order by 6pm Thursday for a Saturday pickup or delivery.

How do I pay, and can I change my order?

You can pay by card at checkout, or by Interac e-Transfer to info@maisonamone.com. Card orders are confirmed right away. For e-Transfer, please send the full amount within 24 hours of ordering, with your order number in the message. If it doesn't arrive in time, the date is released.

We don't accept cancellations. You can reschedule once, with at least 48 hours' notice. For delivery orders the $8 fee applies again. Custom cakes are different: a 50% deposit holds your date, and the balance is due 48 hours before. See our refund policy.

Do you deliver?

Yes, across Greater Vancouver. Delivery is $8, and free on orders of $150 or more. You can also pick up for free at Kensington Square, 6564 E Hastings St, Burnaby, where parking is easy.

Allergens & care

What allergens are in your kitchen?

All our creations contain wheat, milk, egg and nuts, and everything is made in the same kitchen.

How should I store my order?

Croissants, pains suisses, the French toast biscuit and the galette are best the day you collect them. To revive, warm them for 3 to 5 minutes in a 180°C oven. Cream-filled pastries, cheesecake and muffins stay in the fridge and keep for up to 3 days, or the same day for cream croissants. Cannelés are best the same day, at room temperature and uncovered. Each product page has its own care notes.